A808 Privacy Policy — How Your Data Is Kept Secure

A808 believes that user privacy is a fundamental right. Millions of people across Bangladesh trust a808 with their mobile numbers and payment details, and honouring that trust is our responsibility.

This policy applies when you:

• Visit the a808.click website.
• Download and use the a808 mobile app.
• Register or log in to your account.
• Process deposits, bets, or withdrawal-related activities.
• Contact the support team.

This policy has been written with Bangladeshi users in mind. a808 has developed its Privacy Policy in alignment with international data protection standards.

A808 collects information in two main ways — directly from you and automatically through the system.

Collected directly: Your name, mobile number, and date of birth provided during registration. Identity documents and photos uploaded during the KYC process. Your bKash or Nagad number provided at the time of payment. Information you share via support chat.

Automatically Collected Data: Your IP address and browser type are recorded on every page visit. Logs of your betting and gaming activity are maintained. On the app, your device model and operating system are collected. Session data is stored via cookies.

A808 never asks for unnecessary information. If you are asked for data and the reason is unclear, feel free to ask support.

A808 uses collected data only for specific, defined purposes. Each purpose is clearly outlined below:

• Account management: To create, verify, and maintain your account.
• Payment Processing: To process deposits and withdrawals correctly and to prevent fraud.
• Support services: To understand your issue and resolve it as quickly as possible.
• Security: To detect unusual login attempts or transactions and keep your account secure.
• Age verification: To ensure that no one under the age of 18 is using the platform.
• Legal Obligations: To provide required information at the direction of government or regulatory authorities.
• Service Improvement: To analyze user experience and improve the app and website.

A808 does not use any data for advertising profiling or third-party marketing.

A808 never sells your personal data. However, there are specific situations where sharing certain information becomes necessary. Those situations are transparently outlined below:

• Payment processors: Only the minimum necessary information is shared with bKash or Nagad to complete your transaction.
• KYC Service Provider: Relevant documents may be shared with authorized third parties for identity verification purposes.
• Legal authority: a808 is legally required to share information with government authorities when served with a valid legal order or court directive.
• Fraud Prevention: A very limited amount of data may be shared with industry-recognised anti-fraud networks.
• Game software providers: During casino game sessions, only session IDs and betting data are sent to the software server — no personal identity information.

No data is shared with any third party outside the cases listed above. All partners with whom data is shared are bound by a confidentiality agreement with a808.

A808 uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies used on a808:

• Essential Cookies: Maintains your login session and remembers your language preference. The site cannot function without these.
• Functional Cookies: Remembers your settings, favourite games, and preferred payment method.
• Security Cookies: Detects login attempts from multiple devices within the same session.
• Analytics Cookies: To understand which pages are used most — completely anonymously.

Cookies can be disabled from your browser settings. However, disabling essential cookies may cause login and payment functions to not work properly.

A808 does not use Facebook Pixel or Google Ads tracking — your browsing data is never shared with advertising companies.

A808 stores your data on secure servers. The database is encrypted and backed up regularly. Firewalls and monitoring systems are actively in place to prevent unauthorized access.

How Long Data Is Retained:

• While your account is active: All data is retained on record.
• After Account Closure: Transaction records may be kept for up to 5 years due to legal obligations.
• KYC documents: Up to 3 years after identity verification, then permanently deleted.
• Support Chat: Retained for up to 12 months, then automatically deleted.
• Marketing Information: If you opt out, it is deleted immediately.

In the event of a data breach, a808 will notify affected users via their registered number and take immediate steps to resolve the issue.

A808 believes you have the greatest right over your own data. The following rights belong to you and can be exercised at any time:

• Right to access: You can request to know what information a808 holds about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: After closing your account, you may request that your personal data be deleted (except where required by law).
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Data Portability: You may request an export of your transaction and betting history.
• Right to Object: You can opt out of marketing communications at any time.

To exercise these rights support@a808.clickEmail us at. a808 will respond within 30 business days.

A808 services are strictly for users aged 18 and above. a808 does not knowingly collect personal information from anyone under 18.

Date of birth is verified at registration and re-confirmed during the KYC process. If an account belonging to a user under 18 is identified for any reason, it will be suspended immediately and all associated data will be deleted.

A808 may update this Privacy Policy as needed. For significant changes, users will be notified via SMS to their registered number or through an app notification. For minor changes, the update date at the top of the page will be revised.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. It is therefore a good idea to review this page from time to time.

For any privacy-related questions or complaints:

• Email: support@a808.click
• Live Chat: Available 24/7 via website or app

A808 treats all privacy-related complaints as a top priority and typically responds within 7 business days.