A808 Terms & Conditions — Learn about your rights and responsibilities

A808 provides online entertainment and betting services in Bangladesh. To use this platform, you must be at least 18 years of age is required. Providing false information about your age may result in account termination and forfeiture of your balance.

By using a808's services, you acknowledge that:

• You are participating on this platform of your own free will.
• You are of sound mind and capable of making independent decisions.
• You have read and understood these terms and conditions.
• You are betting with your own funds — not borrowed or third-party money.

A808 reserves the right to suspend or terminate any user's access at any time, particularly in cases of terms violations.

To register at a808, you will need to provide your Full name, mobile number, and date of birth Providing false or inaccurate information will be considered a violation of these terms.

Each person may only create one account. Operating multiple accounts is strictly prohibited — it will be treated as bonus abuse and all associated accounts will be closed.

After registration, a808 may request identity verification (KYC) at any time. KYC is typically mandatory in the following situations:

• When making a large withdrawal for the first time.
• If unusual transaction patterns are detected on your account.
• When adding multiple payment methods.

KYC verification typically requires a photo of your national ID and a selfie. Withdrawals may be put on hold if this process is not completed.

A808 currently supports deposits and withdrawals via bKash, Nagad, and Rocket. Minimum deposit ৳100 and minimum withdrawal ৳200।

Important Payment Terms & Conditions:

• Only mobile banking accounts registered in your own name may be used.
• Depositing from another person's bKash or Nagad number is strictly prohibited.
• Withdrawals will only be sent to the number used for the deposit or registered to the account.
• A808 does not charge any withdrawal fees. However, your mobile banking provider's own charges may apply.

Withdrawal processing typically takes 4–8 minutes time. For large amounts (over ৳50,000), manual verification may take up to 24 hours.

If a technical error results in an incorrect amount being credited or deducted, a808 reserves the right to correct the balance, even if doing so results in a negative balance.

A808 offers a range of bonuses — welcome bonus, cashback, free bets — each with its own specific rules. Always read the terms of a bonus before claiming it.

General Bonus Rules:

• The welcome bonus is available once only — on the first deposit of a new account.
• To withdraw a bonus, you must complete a specified wagering requirement (typically 5x–10x).
• Bonuses cannot be cashed out until the wagering requirements have been met.
• Claiming bonuses through multiple accounts or self-referring for referral bonuses is strictly prohibited.
• A808 reserves the right to modify or cancel bonus offers at any time, with or without prior notice.

If bonus abuse or fraudulent activity is proven, all bonuses in the account along with any winnings derived from them may be voided.

The following rules apply when placing Sports Betting at a808. These guidelines are based on internationally accepted standards in the betting industry.

• Bet Confirmation: A bet is only considered valid once it has been successfully placed. a808 is not liable for bets that fail to register due to connection issues.
• Match cancellation: If a match is not completed or is cancelled before the designated time, the bet stake will be refunded.
• Incorrect odds: a808 reserves the right to void bets placed at clearly incorrect odds due to a technical error.
• Match fixing: If match-fixing is found to have occurred, all bets related to that match will be voided.
• In-Play Betting: There may be a slight delay in live betting. Bets placed after an event has concluded may be voided.
• Cash Out: This feature may not always be available. Under certain circumstances, a808 may disable the cash out option.

A808 is not involved in determining or influencing the outcome of any match. In any dispute regarding results, the data from the recognized scoring authority shall be considered final.

A808's casino games, Live Dealer games, and lottery section each operate under their own distinct rules. The following terms apply when you participate in any of these categories.

• All casino game outcomes are determined by an RNG (Random Number Generator) — there are no predetermined results.
• If you are disconnected during a Live Casino session, the outcome will be determined based on the current state of your bet at the time of disconnection.
• Lottery tickets are non-refundable once purchased.
• Lottery prizes are automatically credited to your wallet after the results are announced — no separate claim is required.
• If a software error occurs during a game, the result of that round may be voided.

A808 works with third-party game software providers. The terms and conditions of those games also apply.

A808 reserves the right to temporarily or permanently close any account for the following reasons:

• Operating multiple accounts.
• Registering with a false identity or age.
• Bonus abuse or fraudulent behavior.
• Fraud or harassment directed at other users.
• Any attempt to hack the system or exploit technical vulnerabilities.
• Any violation of applicable laws or regulatory rules.

Whether your balance is returned upon account closure depends on the nature of the violation. In cases of bonus abuse, the bonus and any winnings derived from it may be forfeited — however, the original deposit is generally refunded.

Users can also close or temporarily suspend their own account at any time — simply contact us via live chat or email.

A808 is firmly committed to protecting users' personal data. Information collected at the time of registration is used solely for service delivery and identity verification purposes.

A808 does not share personal information with third parties except in the following cases:

• To comply with legal obligations.
• For payment processing (only the necessary information).
• With authorized agencies for fraud prevention.

For more details, visit our Privacy Policy Read.

Betting and gaming are forms of entertainment. a808 believes every user should play within their own means. Winning and losing are never guaranteed — it's important to always keep that in mind.

A808 holds no liability for the following:

• Financial losses resulting from the user's own betting decisions.
• Bets not recorded due to internet connection issues.
• Errors caused by third-party software.
• Force majeure events (natural disasters, cyberattacks, etc.).

A808 provides responsible gaming tools — including deposit limits, betting limits, and self-exclusion. Contact us via Live Chat to use these features. For more information, visit our Responsible Gaming Page.

A808 reserves the right to change, amend, or update these terms at any time. For significant changes, users will be notified via their registered number or through in-app notifications.

Continued use of the platform after any changes have been made will be considered your acceptance of the updated terms.

If a dispute arises, please first contact a808's support team to work toward a resolution. Most issues are resolved within 24–48 hours. If a direct resolution cannot be reached, further steps will be discussed.